Build in-app chat, voice & video livestreams notifications AI chatbots communications
Trusted by 4,000+ apps globally
Award-winning communications platform
Named G2 leader and high performer
Awarded best in Communications APIs
11 cloud regions powered by AWS
300 million+ monthly active users
145,000+ global developers
7 billion+ messages per month
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Engage, convert, and support your customers
Customer retention
Leverage Sendbird APIs and SDKs to build customized in-app chat, voice, video and live streaming experiences that engage your users in real-time to keep them coming back to your app for more.
Customer conversion
Reach customers with messages that persist in your app. Scalable, secure, and fast-to-launch, Sendbird Notifications convert at a 2X higher rate than SMS alone, for half the cost.
Customer satisfaction
Provide top-notch customer service with the perfect combination of human touch and artificial intelligence. Expand your CRM or CS solution to provide real-time chat support directly to users within your app using Sendbird integrations.
Sendbird’s solution for every industry
Solutions for financial services
Turn a financial transaction into a lasting relationship.
Solutions for digital health
Build immersive chat, voice, and video experiences for the modern connected patient. Be there for your patients at every step of their journey.
Solutions for marketplaces
Connect buyers and sellers, and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more.
Solutions for on-demand
Be it ride sharing or delivery, prevent booking cancellations and missteps through always-on communication between your customers.
Solutions for travel & retail
Sendbird helps retailers connect buyers and sellers within the mobile app to increase conversions and engagement, while boosting retention with better support.
Solutions for social+
Increase engagement and reduce churn within your community. Keep the conversation safe with essential moderation tools.
Developers come first
Sendbird’s chat API, voice API, video API, native chat SDKs, feature-rich platform, and ready-made UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service plus life-like voice and video experiences—without worrying about features, edge cases, reliability, or scale.
Check out our developer resources:
“Sendbird powers our core transaction flows via a fast and reliable messaging layer between our buyers and sellers.”
Carousell Head of Engineering
“Sendbird’s client base gave us confidence that they would be able to handle our traffic and projected growth.”
Hinge CTO
“With Sendbird’s developer-friendly chat API and SDKs we were quickly able to build in-app chat.”
Accolade Director of Product Management
“With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions.”
Virgin Mobile UAE Senior Manager
“Sendbird powers our core transaction flows via a fast and reliable messaging layer between our buyers and sellers.”
Carousell Head of Engineering
“Sendbird’s client base gave us confidence that they would be able to handle our traffic and projected growth.”
Hinge CTO
“With Sendbird’s developer-friendly chat API and SDKs we were quickly able to build in-app chat.”
Accolade Director of Product Management
“With Sendbird we provide a 100% digital customer support experience for our customers with native in-app chat based interactions.”
Virgin Mobile UAE Senior Manager
Enterprise-ready compliance
The fastest growing startups to the largest enterprises trust Sendbird with their data. Our chat API, voice API, video API, and conversations platform adhere to leading security and compliance standards to ensure that all your communication and data are encrypted both in rest and motion.
