Advanced encryption and security standards
From TLS encryption and security compliance to our continuous commitment to a secure environment, Sendbird delivers a secure messaging API and infrastructure.
Security compliance
Sendbird is SOC 2, ISO 27001, HIPAA/HITECH, as well as GDPR compliant.
Security in transit
All communication to and from Sendbird servers is encrypted using TLS/SSL with authentication devices for client- and server-side.
Secure cloud infrastructure
All files are saved with AES256 encryption in our private cloud and access is tightly restricted. Sendbird conducts regular third-party penetration testing to proactively ensure security and address potential vulnerabilities.
Submit a vulnerability
We take the security of our customers very seriously, if you believe you have found a vulnerability in our systems, please use this form to submit it to us, and we will work with you to resolve it.