Moderation log
Moderation Log is the ultimate page where all moderation actions that occur in our open channels and group channels are recorded. With a Moderation system like ours, you need a log for every action that has taken place. This is needed as an audit to confirm that the actions taking place are accurate and the reasons of the actions taken are valid.
Benefits
The following shows how the moderation log can be useful.
- Delivers accountability for moderator actions
- Provides transparency in moderation itself
- Moderators can use the log to better monitor and audit user actions
- Helps admins and owners organize policies to protect users
How it works
This section explains the types of information that is recorded in this Moderation Log.
Log data
| Number | Name | Description |
|---|---|---|
1 | Moderated on | Specifies the timestamp of when a specific moderating action took place. The most recent log item is shown at the top. |
2 | Events | Specifies the event that triggered the moderation action. |
3 | Event details | Specifies the details of the event that triggered the moderation action, such as user name, user ID, message content, and further details are provided when clicked. |
4 | Action taken by rules | Specifies the action taken by rules. |
5 | Moderator reviewed as | Specifies the review action taken by a human moderator. |
6 | Moderated by | Specifies the individual or the system that took the moderating action. |
Log filter
You can filter what you see in the log to suit your moderating needs, whether it be by date, type of action, sender, etc. The following filters are located at the top of your moderation log.
Default view of the filter
Filters applied
There are 2 types of additional log information that you can view through a sidebar.
Rules
Log information on events that were moderated via Rule engine. You can view rule action details and content details in this sidebar.
| Section | Description |
|---|---|
Action taken by rules | Indicates that the moderation action was taken automatically by Rules. |
Action taken by rule | Shows detailed information on the initial action taken automatically by Rules. |
Event details | Displays further event details such as the message that was reported, who it was reported by, what the report reason was, and the channel it occurred in. |
Moderated via Review Queue
Log information on events that were moderated via Review Queue. You can view ticket details and ticket information in this sidebar.
| Section | Description |
|---|---|
Moderator reviewed as | Indicates that the moderation action was taken by a moderator through Review Queue. |
Event details | Displays further event details such as the message that was reported, who it was reported by, what the report reason was, and the channel it occurred in. |
Explore more on our Advanced moderation product page.